Terms and Conditions

A division of International Security Network
Riviera Beach, Florida 33404

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE ZOOM IN APP.

By using the Zoom IN app, you agree to be bound by these terms. If you do not agree, do not install or use the app. If prompted to "Agree" or "Disagree," select "Disagree." If you obtained the app with hardware and do not agree, return the full package within the return period to the authorized distributor for a refund, per Zoom IN's return policy. Restock charges may apply based on condition and contents of equipment and accessories.

These terms are governed by Florida law. They comply with Florida Statutes Chapters 720 (Homeowners' Associations) and 718 (Condominiums), including security data handling for multifamily properties (§768.0706) and records transparency (HB 1203).

1. General

1.1. The Zoom IN software, documentation, interfaces, content, fonts, and related data ("Zoom IN Software") are licensed to you by Zoom IN, a division of International Security Network, Riviera Beach, FL ("Zoom IN," "we," "us," or "our"). We retain all ownership and rights not expressly granted. These terms apply to any pre-installed Zoom IN-branded software on your hardware, unless separate terms accompany it. You agree not to reverse engineer, disassemble, decompile, modify, sell, rent, transfer, resell for profit, distribute, or create derivative works from the Zoom IN Software or any part of it.

1.2. We may provide upgrades or updates to the Zoom IN Software at our discretion. These may not include all features from prior versions or new releases for other devices. These terms govern upgrades/updates that replace or supplement the original software, unless separate terms apply.

1.3. Title and intellectual property rights to content displayed or accessed via the Zoom IN Software belong to the respective owners, protected by copyright and other laws. Except as stated here, these terms grant no rights to such content and do not guarantee its availability.

2. Permitted Uses and Restrictions

2.1. System Requirements: The Zoom IN Software requires compatible mobile devices meeting our specified requirements. Certain features may need a unique username and password.

2.2. Geographic Restriction: We may restrict access if use violates Florida or federal laws, including HOA/condo rules under Chapters 720/718, Fla. Stat.

2.3. HOA/Condo Compliance: Use in Florida HOAs/condos supports security measures (e.g., access logs for §768.0706 presumption against liability) and records access via secure portals (per HB 1203). We do not manage HOA compliance; consult your governing documents.

3. Handling of Personal Information

3.1. Features like the "Account" section require personal information to transmit verified access permissions to invitees (e.g., guests/service providers in gated communities). We need access to your contacts to send permissions at your request. Your continued use after clear notice indicates consent under Florida law; withdraw anytime via app settings, which may limit functionality.Compliant with Florida Digital Bill of Rights where applicable.

3.2. The software collects usage data from your Zoom IN Device and mobile device, including location, guest access logs, service provider entries, and technical errors—to support HOA security, audits, and improvements. Data is stored securely for transparency within the online model (e.g., DBPR/HOA records requests). Free tier is a local database only and provides for one user and 10 visitor keys. Additional keys sold through ZoomIN store - www.zoomIN.it

No yearly charge is valid if free trial is canceled within 30 days of activation.

4. Disclaimers

Zoom IN is not responsible for third-party accounts/services, compatible products we don't manufacture (including their firmware), or any guests/service providers (or unknown parties) you grant access to, intentionally or otherwise. We provide no warranties beyond Florida's implied warranties of merchantability/fitness, to the extent permitted.

5. Warranties

5.1. You warrant you have the legal capacity to enter this agreement under Florida law.

5.2. You warrant all information you provide in the app is true and accurate.

6. Force Majeure

6.1. We are not liable for delays or failures due to events beyond our control ("Force Majeure"), per Florida law. We'll notify you promptly and may suspend or terminate affected services.

6.2. If Force Majeure lasts 60+ days, we may terminate this agreement, ending your app access.

7. Transfer, Assignment, and Delegation

You may not assign, transfer, or delegate your rights or obligations to third parties. We may do so with notice via the app or website, www.ZoomIN.it updating parties accordingly.

8. Amendments

We may update these terms at any time, with notice via the app or website (zoomin.it), as required for Florida HOA transparency.

9. Disputes and Resolution

9.1. Disputes related to your use of the Zoom IN service, products, or authorized distributor sales will be resolved by binding arbitration under Florida's Revised Arbitration Code (Chapter 682, Fla. Stat.), not court (except small claims court in Palm Beach County if eligible). Proceedings occur in Riviera Beach, Palm Beach County, Florida.

9.2. No judge or jury; limited court review. Arbitrators can award individual remedies like a court, following these terms and Florida law.

9.3. To start arbitration, send a written notice describing your claim to our registered agent at International Security Network, 33405 Riviera Beach, FL, or info@zoomin.it. Fees follow applicable rules. You can opt for phone, written, or in-person proceedings in Palm Beach County or a mutually agreed location.

9.4. Proceedings are individual only—no class, consolidated, or representative actions. If court is needed, we waive jury trials. Either party may seek injunctive relief for intellectual property misuse in Florida court.

10. Subscription

10.1. If your use includes a subscription:
10.1.1. It runs from signup until you stop paying.
10.1.2. Fees are charged yearly in advance via the payment method in the app.
10.1.3. The subscriber warrants payment details are accurate and authorized.
10.1.4. Cancel anytime before the next charge, effective immediately under Florida consumer protection laws.
10.1.5. Processed payments are final and non-refundable, except as required by law.
10.1.6. Price changes take effect next cycle with a minimum 30 day advance notice by email from ZoomIN.it

10.2. Recurring Payments:
10.2.1. Signup authorizes monthly charges to your entered bank/credit card.
10.2.2. Failed payments trigger suspension; you owe the amount plus bank fees immediately.
10.2.3. Ensure sufficient funds.
10.2.4. Update payment details - new credit card promptly.
10.2.5. No assignment/delegation without our written consent.
10.2.6. First payment prorates for mid-month starts.

Purpose of Privacy Policy

The purpose of this Privacy Policy is to explain how Zoom IN collects, uses, or otherwise processes your personal information when you use our website and application, so you understand what we do with your personal information, why we use it, and your options.

International Security DBA - Zoom IN, located at 2655 North Ocean Drive,#501 Riviera Beach, FL 33404, a Florida-based company operating under Florida law including the Florida Digital Bill of Rights and Florida Statutes § 501.171, has a legal duty to process personal information lawfully and in compliance with applicable US federal and state privacy laws, such as the California Consumer Privacy Act (CCPA/CPRA) where it applies to Florida residents.

This Privacy Policy applies to Zoom IN as the controller and to you whose personal information we process.

Collection and Use of Personal Information

Personal information includes data that identifies, relates to, or could reasonably be linked to you or your household, such as name, email, phone number, address, payment details, or device identifiers.

On our application, you may need to provide this information (or similar) to access features like mobile credentials, QR-based gate entry, or smart intercom services for residential and HOA communities. Combining it with other data enables us to deliver the products, services, or content you request. You're not required to share it, but we may not be able to provide full services or respond to inquiries if you don't.

Legal Basis for Processing Personal Information

We collect personal information you provide or as you use our application. We process it only with a valid legal basis, such as:

• Your consent: We may rely on your explicit consent, which you can withdraw anytime by emailing Sales@zoomin.it. Prior processing remains valid.

• Contract performance: To fulfill agreements, like providing access control services.

• Legitimate interests: For our or third parties' interests, such as improving app functionality or security, balanced against your rights.

• Legal obligations: To comply with Florida or federal laws.

We use personal information only for its original purpose or compatible ones. If we need it for a new, unrelated purpose, we'll notify you first and explain the basis. We keep it accurate, up-to-date, and only as long as necessary.

Use of Cookies

Our application uses cookies, pixel tags, and similar technologies to understand user behavior, enhance functionality, and improve security (e.g., for seamless QR gate access). You can manage these via browser settings, though this may limit features. Cookies are text files and cannot transmit viruses.

Security

We implement reasonable administrative, technical, and physical safeguards—like encryption and access controls—to protect your personal information, considering its sensitivity in access control systems. We update these measures ongoing but cannot guarantee absolute security against all risks.

Disclosure of Personal Information

We won't sell or share your information unethically. Disclosures may occur to:

• Service providers, partners, or affiliates (e.g., distributors or gate hardware integrators) needed for services.

• Employees bound by confidentiality.

• As required by law or to protect rights.

Your Rights Under Florida and Applicable US Law

You have rights including:

• Right to know/access: Request confirmation of what personal information we hold, plus details on third-party access.

• Right to correct/delete: Request corrections or deletion of inaccurate, outdated, or excessive data.

• Right to opt out: Of sales/sharing (if applicable under CCPA/CPRA) or targeted advertising; use our app settings or email Sales@zoomin.it.

• Right to withdraw consent/object: On reasonable grounds, without affecting prior lawful processing.

• No unsolicited marketing: Opt out of electronic communications.

• Complaints: Contact the Florida Attorney General or, for CCPA matters, the California Privacy Protection Agency.

To exercise rights, email Sales@zoomin.it with proof of identity. We'll respond within 45 days.

Privacy Questions

For questions about this policy or your data, contact us at Zoom IN, 2655 North Ocean Drive #501 Riviera Beach, FL 33404 or Sales@zoomin.it.

We may update this policy; material changes will be posted on our application and website with notice.